Refund policy
Return & Refund Policy
Last updated: June 2026
At WOVELLE, we want you to be satisfied with your purchase.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or custom-made products
- Final sale items
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos of the issue.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Contact Us
Email: wa7xfounder@gmail.com